Over the past decade, there has been a wave of digital disruption with new, born-digital challengers compelling traditional incumbents to find and harness new ways of delivering great customer experiences in order to survive the new competition. While superior customer experience is an important marker of successful digital transformation for any enterprise, this approach can only be sustained if the organization’s underlying infrastructure is equipped to handle the demands of these customer-centric initiatives.
Read MoreEncouraged by the early benefits realized from Industry 4.0 solutions in operational efficiency on the shop floor and service efficiency with smarter products, companies are now going beyond their pilot implementation for digital manufacturing.
Read More