The conventional “convergent thinking” approach prescribes that organizations find a solution from a finite set of proven choices delivering yet another me-too solution in the name of innovation. Design Thinking on the other hand, says “find the problem and the rest will follow.”
Read MoreHand-held electronics were essential for businesses long before the rise of smartphones. Sales reps used them to take orders. Store employees used them to help customers find merchandise. And hospitality workers used them to check in guests before they even entered the building.
Read MoreThe current pandemic threw global manufacturing into disarray this spring, disrupting regional and international networks. As the world inches toward an uncertain stability, businesses worldwide are analyzing this new landscape and trying to apply the lessons they’ve learned.
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