Posts tagged ecommerce

Power to the platforms

Many organisations are gearing up towards becoming data-driven ecosystems through platformification, B2B, and B2C alike. But what happens when AI-powered platforms start to automate consumers’ buying actions? Keynote speaker Steven van Belleghem presents two possible future scenarios for platformification.

FinTech, People, CXFrom our editorsSeptember 22, 2020ecommerce, Platformification, Customers

The next normal for FMCG retail: A guide to thriving in the post-pandemic era

The growth of e-commerce for fast-moving consumer goods (FMCG) and groceries has been both a source of concern and opportunity for brick and mortar retailers in the food, drug, and mass (FDM) channels.

Post COVID-19Michael Thomas, Sylvie ThompsonSeptember 12, 2020FMCG, retailers, COVID-19, ecommerce, Customers

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