Posts tagged CX

Bankers Must think like Technologists and Vice Versa for a True Transformation

If we were to estimate purely on the basis of media reports and general industry buzz, it may seem like every player in the banking sector is neck deep in the adoption of concepts such as open banking and exploring new technologies including Blockchain, Big Data, AI/ML, etc. Yet, the picture on the ground is quite different.

CXMohit JoshiSeptember 21, 2020Banking, technology, CX, Customers, Partnerships

Digital Transformation at the Edge

Virtually every major company is racing to transform digitally, with a real sense of urgency. In their rush, they risk overlooking the need to modernize and innovate at the edges, areas expected to generate growth for many industries.

TransformationPandiya Kumar RajamonySeptember 1, 2020edge, edgecomputing, SDWAN, CX, analytics, businessmodel

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